Contact Air Jordan Support

Questions on orders, sizing, returns, or upcoming drops? Our team replies within one business day.

Hours

Mon–Fri: 9:00 AM – 7:00 PM (PST)
Sat: 10:00 AM – 4:00 PM (PST)
Sun: Closed

Replies within 1 business day

Location

742 Sneaker Boulevard, Suite 200
Portland, OR 97205, USA

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Frequently Asked Questions

Are your Air Jordan Shoes authentic?
Yes. We source through Jordan Brand partners and authorized retailers, run dual inspections with daylight and UV, and store photo proof tied to your product code.
How do AJ1 and Jordan 4 fit compared to each other?
AJ1 fits true to size with a firmer ride; wide feet may prefer half up. Jordan 4 runs snug at the midfoot with more heel cushion; consider half up if you like extra room.
Do you carry cheap jordans?
We list entry-priced Nike Jordans like select Jordan 1 Mid Shoes and general-release colorways. They meet our build standards and include the same authenticity checks.
What is your return approach?
Simple and documented. Your box includes clear steps and a scannable code, and support replies within one business day. We log condition photos to make returns smooth.
How do you handle sneaker drops?
We publish a calendar with timing, size runs, and rules, use anti-bot tools, and post restock change logs. You can filter releases by retro tags, materials, and color codes.

Still need help?

Reach our team at [email protected].

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