Privacy Policy

Your privacy matters. This policy explains what we collect, how we use it, and the choices you have.

Effective date: • Last updated: March 25, 2026

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Table of Contents

1. Scope

This Privacy Policy describes how Air-Jordan.net (“Air Jordan,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit our website at https://air-jordan.net, place orders, create an account, subscribe to communications, or interact with our customer service. By using our site and services, you agree to this policy.

2. Information We Collect

Account & profile information

Full name, email address, password (hashed), phone number (optional), shipping and billing addresses, and preferences such as size, styles, or release alerts.

Order & transaction information

Order history, items purchased, order value, currency, discounts, returns, and communications about your order. Payments are processed by third-party payment processors; we do not store full card numbers or CVV.

Customer support interactions

Messages, emails, call notes, attachments, and any details you provide to resolve an inquiry or return.

Device & usage data

IP address, device/browser type, operating system, pages viewed, time on page, referring/exit pages, and general location derived from IP (city/region level). This helps diagnose issues and improve performance.

Cookies and similar technologies

Cookies, pixels, and local storage are used to keep you signed in, remember cart items, measure site usage, and personalize content. See “Cookies & Tracking” below.

Information from partners

We may receive limited information from payment, shipping, fraud-prevention, and marketing partners (e.g., delivery status, risk scores, campaign performance) to operate our services.

3. How We Use Information

  • Process and deliver orders, provide updates, and manage returns or refunds.
  • Authenticate users, maintain accounts, and remember your cart and preferences.
  • Provide customer support and respond to requests.
  • Personalize content, recommendations, and marketing (where permitted).
  • Analyze site performance, fix errors, and enhance security.
  • Detect, investigate, and prevent fraud or abuse.
  • Comply with legal obligations and enforce our terms.

4. Cookies & Tracking

We use the following categories of cookies and similar technologies:

  • Strictly necessary: Required for core site functions like checkout and secure login.
  • Performance/analytics: Help us understand traffic and improve features.
  • Functional: Remember preferences, such as language and sizing filters.
  • Advertising: Measure ad effectiveness and deliver relevant promotions.

You can manage preferences via the Cookie Settings button, your browser settings, or platform controls (e.g., Google Ad Settings). If you disable certain cookies, some features may not work as intended.

Do Not Track: Our site does not currently respond to Do Not Track signals due to industry standards variability. You can still use the Cookie Settings to manage tracking.

5. Advertising & Analytics

We may work with analytics and advertising partners to understand usage and improve marketing. These partners may set cookies or read your browser/device identifiers to provide aggregated insights and measure campaigns.

  • Analytics: We may use tools like Google Analytics to measure traffic and usage trends. Opt out at: https://tools.google.com/dlpage/gaoptout
  • Advertising: Platforms may include Google Ads or similar networks. Manage ad personalization at: https://adssettings.google.com/
  • Social media: If we use pixels (e.g., Meta), they help measure conversions and audience reach. Manage your preferences in your social accounts.

7. Sharing & Disclosure

  • Service providers: Payment processors, shipping carriers, warehousing, IT/security, analytics, and marketing support under confidentiality obligations.
  • Legal & safety: To comply with law, enforce terms, or protect rights, property, or safety.
  • Business transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
  • With your direction: When you ask us to share information or link third-party services.

8. Retention

We keep personal information only as long as necessary for the purposes described in this Policy, including to fulfill orders, meet legal requirements, resolve disputes, and enforce agreements. Retention periods vary by data type and applicable law.

9. Your Privacy Rights

EEA/UK (GDPR/UK GDPR)
  • Access, correct, delete, or receive a copy of your data (portability).
  • Object to or restrict certain processing, including profiling for direct marketing.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with your local supervisory authority.
California (CCPA/CPRA) and similar US state laws
  • Right to know categories and specific pieces of personal information collected.
  • Right to delete personal information, subject to exceptions.
  • Right to correct inaccurate personal information.
  • Right to opt out of “sale” or “sharing” of personal information for cross‑context behavioral advertising, if applicable.
  • Right to non‑discrimination for exercising your rights.

To exercise rights, contact us at [email protected] with “Privacy Request” in the subject. We may verify your request to protect your account.

Email marketing

You can unsubscribe using the link in our emails or by contacting support. Transactional emails (e.g., order confirmations) will still be sent as needed.

10. International Transfers

Your information may be processed in countries outside your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect your data.

11. Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (HTTPS), access controls, and regular reviews. No method is 100% secure; please use strong, unique passwords and safeguard your account credentials.

12. Children’s Privacy

Our services are not directed to children under 13 (or the minimum age in your jurisdiction requiring parental consent). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate action.

14. Changes to This Policy

We may update this Policy from time to time. We will post the updated version on this page and adjust the “Last updated” date. Material changes may also be communicated by email or a site notice.

15. Contact Us

If you have questions or requests regarding this Policy or your personal information, contact us:

Air Jordan
742 Sneaker Boulevard, Suite 200
Portland, OR 97205, USA
Email: [email protected]
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